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Frequently asked questions

This should cover everything you need to know. Anything missing? Let us know.

Where is the festival?

The Secret Valley is 1 drive hour from Bristol, 20 minutes drive from Abergavenny railway station.

 

We will send you the precise What3Words and Google Maps location along with everything you need to know about your visit to the Secret Valley in the week before the party starts. 

Can I buy a ticket on the door? 

Tickets are available online here. Our numbers are strictly limited, and we expect them to sell out in advance. Resales and new releases will be announced on our socials, so keep an eye out, and don’t travel to the festival unless you have a ticket. 

Where can I stay? 

There is free camping in our organic haymeadow adjacent to the festival site from 12 noon on Friday 6th June to 4pm on Sunday 8th June. We hope that you love this flower-filled space, and that you can support us to keep it looking beautiful during and after the festival. 

What is the campsite like? 

There will be toilets and running water but no showers onsite.

For safety, no open fires are allowed. You may use camp stoves or small barbeques or join us at the communal fire pit we will provide. 

We aim to be PLASTIC-FREE so far as possible. Please help us to maintain this lovely site by taking all your rubbish home with you.

Where can I park?

Parking will be in the haymeadow, at a short distance from the camping area. We’ll have folks on the gate directing you where to go. All cars must buy a parking ticket, these can be purchased with or after your festival tickets.

Can I bring my campervan?

A limited number of small-medium campervans (up to 5m x 2m) can be accommodated, but be aware that there is no electric hookup or waste water dump. The camper spots will be first come first served, and all campervans must have a ticket.

To keep everyone safe on our small site, once you’re parked up in your camper van it needs to stay still until 9am on Sunday. We won’t be allowing you to drive off, move, or re-enter the site with your van. 

Can I bring my dog?

We're sorry but no dogs will be allowed at the festival. 

Will food be provided?

We're working on a mouth-watering line-up of food vendors coming to the Secret Valley. All vendors will be providing gluten-free and vegan options. The full list will be published on our website and socials before the festival. There will be card machines but the signal is patchy so please don’t rely on card payments, bring CASH.

Can I bring my own food and drink? 

You are welcome to bring food and drink, but we ask that you support our local food and drink suppliers if you can! Check back for updates on our vendors.

What if it rains?

Bring wellies, waterproofs, and warm clothes. We have contingency plans, and the festival will go ahead!

If the Met Office issues any severe weather warnings, then we may have to adapt our plans - keep an eye on our socials and your inboxes. 

Is there a lower age limit for the festival?

All ages are welcome. However, under-18s  must be accompanied by an adult ticket-holder. We operate a Challenge 25 policy. If you are lucky enough to look under 25, please be prepared to provide proof that you’re aged 18 or over.

Is the festival suitable for kids?

Yes, we hope that young people of all ages will enjoy the festival. But because of the sloping ground it is not suitable for buggies or festival trollies.

While this is a family-friendly festival, please remember that it is a music festival first and foremost - there will be loud music playing most of the time. As such, children under 5 must have ear defenders or you may be refused entry.

How accessible is Secret Valley Fest? 

Secret Valley Fest is held in a valley with sloping sides, and lots of uneven surfaces. The walkways are grass, with a few steps incorporated. If it rains, it may get muddy and access around the site may become more difficult. We don’t offer any internal transport due to the limitations of moving around this very small site. If you have limited mobility, please contact us at secretvalleyfest@gmail.com There will be a limited number of accessible camping spots near the entrance, and one accessible toilet. 

What does plastic-free mean?

We aim to be plastic-free as far as possible. 

Our caterers will be providing food and drink in compostable cups and containers, and we ask that you dispose of these appropriately in our composting bins. 

Any bottles or cans bought from the bar must be disposed of in the recycling bins provided. 

If you bring any single-use plastic with you it is your responsibility to take it home for recycling. 

Cash?

Our caterers and bar accept cash or cards. There is limited signal in the valley so please don’t just rely on card, please bring CASH. The nearest ATMs are in Abergavenny or Monmouth, both are a 20 minute drive away so please make sure you pick up cash in advance.

Timings

The campsite opens from 12 noon Friday. Doors to the festival open from 4pm on Friday and 10am on Saturday. Music runs from 7pm to 1am Friday and 1pm until 3am Saturday (subject to change).

What’s your safety and access policy?

Our safety and access policy is available here. By attending, you are agreeing to abide by it.

What’s your refunds   policy?

You can cancel your ticket for a full refund until March 31st by emailing secretvalleyfest@gmail.com. Depending on demand, there might be a ticket resale in April.  From April 1st you can request to add your ticket to the resale list - if your ticket is resold you will receive a full refund. The resale ends on 24th May.

Anything else

If you have any other questions, please feel free to get in touch here

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